Frequently Asked Questions
Everything you need to know about our gothic and steampunk collections.
How long does international shipping take?
We ship worldwide from our warehouse in Europe. Delivery typically takes 5-10 business days for international orders, depending on the destination and customs processing.
What is your return policy for corsets and clothing?
We offer a 14-day return period from the date you receive your order. Items must be in original condition with tags attached. Please note that for hygiene reasons, some items like earrings may be non-returnable.
How do I choose the correct size for a corset?
To find your perfect fit, measure your natural waistline at its narrowest point. We recommend choosing a corset size that is 2-4 inches smaller than your natural waist measurement for the best silhouette.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal and various local European payment options.
Are your products vegan-friendly?
Many of our items are made from high-quality synthetic materials and cotton. We clearly state in the product description if an item contains real leather or animal-derived components.
Can I track my order once it has shipped?
Yes, as soon as your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.